Last updated: June 1, 2026
1. Introduction
At Sentara, we take your privacy seriously. This policy explains what data we collect, how we use it, and how we protect it.
2. Data We Collect
Via Discord OAuth2:
- Discord username and user ID
- Email address (used only for account matching)
- Profile avatar URL
Via Roblox OAuth2 (optional):
- Roblox username and user ID
During platform use:
- Support ticket contents
- Economy balance and inventory
- Profile bio and color preferences
- Session data
3. How We Use Your Data
Collected data is used solely for:
- Authentication and session management
- Role synchronization on the Discord server
- Support ticket tracking and management
- Economy system operations
- Platform-specific personalization
4. Data Sharing
Your personal data is never sold or shared with third parties for marketing purposes. Data is only exchanged with Discord and Roblox APIs during the authentication process, which is subject to those platforms' own privacy policies.
5. Data Retention
Your data is retained as long as your account is active. To delete your account, open a support ticket. All your data will be permanently removed after the deletion request is processed.
6. Data Security
Your data is stored using encrypted sessions. Passwords are never stored. OAuth2 tokens are managed server-side and are never exposed to the client.
7. Your Rights
You have the following rights:
- Right to view and download your stored data
- Right to request correction of your data
- Right to request deletion of your account and all associated data
- Right to unlink your Roblox account at any time
8. Cookies
Only a strictly necessary session cookie is used for session management. No third-party tracking or advertising cookies are used.
9. Contact
For privacy-related questions, please open a support ticket through our Discord server.